Support
Stuck, curious, or something looks wrong? Talk to the team.
Odds are it's already written down
The docs cover setup, every check type and its fields, the REST API with a generated reference, and connecting an agent over MCP. Press ⌘K to search the full text of every article, not just the titles.
Check before you write
Three quick answers that often save a round trip.
Email the team
The fastest way to reach us is mail to team@rekwiem.com. It lands with the people who build UpCheck, not a ticket queue, and it's the right address for everything: a bug, a billing question, a feature you're missing, or something that just looks wrong. We usually reply within a day, often sooner.
One round trip is the goal. If your question is about a specific monitor, include enough for us to find the moment you mean:
- The monitor's name (or its id, from the monitor page)
- What you expected, and what happened instead
- Roughly when (a timestamp and timezone is perfect)
- For API questions: the endpoint and the response bodyPrefer to think out loud? Join the Discord
Ask the team, compare notes with other users, and vote on what we build next. It's the fastest place for "how do others do this," and it's where the roadmap is steered.
Found a security issue?
Mail the same address with "security" in the subject and we'll prioritise it. Please don't open a public issue or post details before we've had a chance to fix it.